HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. If the driver version number displayed is 2.0 or 3.0, you are using the AirPrint driver for your printer. If the Driver Version number looks similar to the following image, the CUPS printer driver is used for this printer listing. To confirm that the CUPS printer driver is used for the new listing, click Options & Supplies.Ī dialog will appear that shows the Driver Version. The printer will be added to the printer list. In the Printer Software dialog, select Canon PRO-1000 series, then click OK. From the Use: pop-up menu, click Select Software. Select the printer you want to add to the list. When the printer list appears, click the + below the list. If you have not installed the CUPS printer driver for your printer, instructions on where to obtain this driver can be found here.įrom the Apple menu, select System Preferences. To ensure that the CUPS printer driver is used, follow the steps below.įor this example, the PRO-1000 will be used. If you attempt to use the AirPrint driver, you will receive the following error: Also, if you use the Print Studio Pro plug-in with Adobe Photoshop, Adobe Lightroom, or Digital Photo Professional, you cannot use the AirPrint driver. The CUPS printer driver will provide more options in its Print dialog compared to what the AirPrint driver offers. If you are using a Canon printer with the CUPS driver on a Mac running macOS 12 Monterey, you may notice that after adding the printer into your printer list, the AirPrint driver is used instead of the CUPS printer driver. Substitute the name of your printer where applicable in this article (for example, if you have a PIXMA TS9020, look for Canon TS9000 series in step 5). While the steps in this article refer to PRO series printers, these steps apply to some other printers, such as the PIXMA TS5020, PIXMA TS6020, PIXMA TS8020, and PIXMA TS9020.
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